📦 Shipping Policy
Thank you for choosing Choco Paradise! We’re committed to delivering our luxurious handmade chocolates across Canada with care and love.
📍 Local pick up available from Richmond Hill.
📍 Free delivery available for Toronto and GTA. (For order over 150 CAD.)
🚚 Shipping Within Canada Only
We currently ship only within Canada. We're working to expand our shipping zones in the near future.
🕒 Order Processing Time
- Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
- Orders placed after 1 PM EST begin processing the next business day.
- During busy seasons (e.g., holidays), processing may take longer.
📍 Delivery Options & Rates
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | $11.99 flat rate |
| Express Shipping | 1–3 business days | $15.99 flat rate |
| Free Shipping | 5–7 business days | Orders over $100 |
❄️ Warm Weather & Chocolate Care
To protect your chocolates during warm months:
- We include insulated packaging and ice packs at no extra cost.
- We may delay shipments over weekends or during heatwaves to avoid spoilage.
📦 Tracking & Delivery
- You’ll receive a shipping confirmation and tracking number by email.
- Please ensure your shipping address is correct. We are not responsible for delays due to incorrect or incomplete addresses.
💬 Questions?
If you have any questions about your order or delivery, contact us:
E-mail: info@chocoparadise.ca
Phone: +1 (647) 928-4161
Phone: +1 (647) 928-4161
